Use an automated tool to help gather information note: Get the prints you expect and minimize misprints with auto paper-type sensor. If the document still does not print, then reset the device’s. How does HP install software and gather data? I would appreciate patient support. Solution and Diagnostic Data Collection.

Uploader: Kazijar
Date Added: 1 October 2010
File Size: 49.25 Mb
Operating Systems: Windows NT/2000/XP/2003/2003/7/8/10 MacOS 10/X
Downloads: 93800
Price: Free* [*Free Regsitration Required]

Raj I am an HP Employee. Save ink and money with efficient ink usage designed into every HP inkjet cartridge.

Connecting Officejet J after changing wifi password – HP Support Community –

Follow this checklist to stop these prints: Any warranty support needed would be completed by the third party that sold the product. When prompted, connect the USB cable from your printer to your computer. It’s Paul here, trying to get this fixed. Wirelews the Networking tab, and then click Wireless.

Why can’t I print?: Today when I try to print something, nothing happens.

HP Officejet J6400 All-in-One Printer series Troubleshooting

I don’t see my operating system. Javascript is disabled in this browser. Thank you for trying to answer my question, although you did get the name wrong. The list of all available drivers for your product is shown above.


Type your network security key in the Network Security Key text box. Sorry this didn’t help. The Virtual Agent is currently unavailable. If you previously installed the software for a USB connection and now want to change to a wireless network connection, follow these instructions to remove the USB installation before you continue.

This tool applies to Microsoft Windows PC’s only. HP Download and Install Assistant makes it easy to download and install your software.

Place it close to the computer during the installation procedure. See what other customers are saying at the HP forums.

Reconfiguring wireless network settings Follow these steps to reconfigure the settings. Modify your browser’s settings to allow Javascript to execute. On the printer control panel, press the Setup button. Page 93 – Case E: If you need to change the operating system, click Changeselect your version, and then click Change.

HP Officejet J All-in-One series (CBA) | Advanced Office Systems, Inc.

Follow the on-screen instructions to connect your printer to the wireless network with the Wireless Setup Wizard. Select the name of your wireless network, and then click Next. Tackle large print jobs and get incoming faxes with the sheet paper tray.


Warranty removed from product: Any warranty support needed would be completed wirelesd the reseller that sold the product. Download list – Download multiple files at once View, edit and download your entire list of software and drivers here. Modify your browser’s settings to allow Javascript to execute.

If prompted, type your printer model number, click Goand then click Drivers. In reply to Mahesh Babu G’s post on March 6, If yes then it indicates that the printer and ink cartridges are fine. Otherwise, is it just that HP kit is rubbish?